Refund policy

REFUND & RESTOCKING POLICY:

REFUND:

If you're receiving a refund, after we have received your item it may take an additional 3-5 business days to fully process your return and issue your refund to the original payment method.

We accept returns within 15 days of receipt of items. Please email info@platinumjumps.com for return authorization. All return shipping fees to be paid by customer. Items returned to Platinum Jumps C.O.D. for shipping fees will be deducted from any refunds.

RESTOCKING FEES:

• Up to 20% restocking fee may be charged if orders are cancelled within 30 days of purchase date or prior to shipment date.
• Up to 20% restocking fee may be charged even if you return the item in original condition within the return window, unless the items were obviously made incorrectly by Platinum Jumps.
• Up to 40% restocking fee may be charged even if you return the item in original condition past the return window.
• Up to 60% restocking fee may be charged if the items are missing parts, not in the original condition, or have obvious signs of use for reasons not due to PlatinumJumps.com